I am happy to share that on September 29, 2017, I served as a panelist at Primitive Logic’s Strategic Trends in Financial Services discussion. During this talk (see YouTube video below), I had an opportunity to discuss several trends associated with Artificial Intelligence and explain why companies need to think about areas such as ethics and bias as they deploy solutions. I hope you find this to be an enjoyable and informative talk.

Note: With the exception of Anisha’s introduction, the audio is on the low side. Consider using headphones when watching the video.

• [00:00] Anisha Weber, Session Introduction
• [05:19] Kevin Moos begins the session.
• [08:45] Dave Joves introduces himself and offers a perspective on some trends he’s seeing in Financial Services.
• [14:45] Steve Bryant introduces himself and offers an initial perspective on Artificial Intelligence and Augmented Reality.
• [17:27] Steve shares a perspective on where the research is showing how Artificial Intelligence is being used in Financial Services, including ethical considerations resulting from bias.
• [20:12] Dave and Jill Reber confirm Steve’s perspective on some the considerations about AI. Jill expands upon this by discussing the customer experience along with privacy and security concerns.
• [22:38] Steve offers a perspective on how AI and automation will affect jobs.
• [24:20] Jill provides an update on privacy and security, specifically as related to the European Union’s General Data Protection Regulation (GDPR). Dave shares some thoughts associated with GDPR at the end.
• [44:31] Steve buildings upon Jills comments about GDPR to discuss the importance of proactively considering ethics in addition to regulations.
• [46:30] Kevin opens up the conversation for audience Q&A.
• [47:00] Jill responds to a question about “what does a company do” when GDPR takes effect in 2018.
• [49:20] Audience member confirms Jill’s comments about the importance of GDPR and how companies are responding.
• [52:00] Jill responds to the question about how do you innovate in an evolving, regulated environment.
• [52:45] Steve also responds to the question about how do you innovate in an evolving, regulated environment.
• [55:08] Jill builds upon the answers in integrates IOT and the associated security implications to emphasize the point of proactively thinking about these concerns.
• [55:37] Dave continues to answer the question to discuss some of the challenges associated with leveraging third–parties in developing innovative solutions.
• [57:30] Kevin and Anisha wrap up the panel discussion.

I want to thank Keven, Jill, and Anisha for inviting me to be a panelist at this session!

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Steven B. Bryant is a researcher and author who investigates the innovative application and strategic implications of science and technology on society and business. He holds a Master of Science in Computer Science from the Georgia Institute of Technology where he specialized in machine learning and interactive intelligence. He also holds an MBA from the University of San Diego. He is the author of DISRUPTIVE: Rewriting the rules of physics, which is a thought–provoking book that shows where relativity fails and introduces Modern Mechanics, a unified model of motion that fundamentally changes how we view modern physics. DISRUPTIVE is available at Amazon.com, BarnesAndNoble.com, and other booksellers!

Video courtesy of Primitive Logic.
Images courtesy of Pixabay.